Terms and Conditions of Sale

Version dated [publication date]. These terms are those in effect on the day of the order; the applicable version is the one accepted by the customer when validating their purchase.

Article 1 — Seller Identity

The website signet-luxury.store and the SIGNET store are operated by:

• [Company name], [legal form] with capital of €[amount]
• Registered office: [full address]
• Registered with the RCS of [city] under number [RCS number]
• SIRET: [SIRET number]
• Intra-community VAT number: [number], or: not subject to VAT in accordance with Article 293 B of the General Tax Code
• Email address: [email address]
• Phone: [number]

Hereinafter referred to as "the Seller".

Article 2 — Purpose and Acceptance

These general terms and conditions of sale govern all sales concluded on the signet-luxury.store website between the Seller and any non-professional individual placing an order, hereinafter referred to as "the Customer".

They are accessible at any time on the website and prevail over any other document. The Customer declares to have read and accepted them before validating their order. This acceptance is materialized by the validation of the order.

The Seller reserves the right to modify these conditions at any time. The applicable conditions are those in force on the date of the order.

Article 3 — Products

The products sold are digital content provided without physical support: digital books in PDF format, written training courses, document templates, and associated appendices.

Each product sheet specifies the title, number of pages, word count, file format, and content of the work. Each title includes a section indicating the topics it does not cover.

No physical support is shipped. No subscription is taken out: each purchase is a one-time purchase, without renewal or subsequent debits.

The files are readable with any common PDF reader. The Customer is invited to verify before purchase that they have such software and sufficient storage space.

Article 4 — Prices

Prices are indicated in euros, all taxes included, on each product sheet and in the shopping cart.

[Where applicable:] The applicable value-added tax is that of the Customer's country of residence within the European Union, in accordance with the rules applicable to electronically supplied services. The applied rate is displayed before payment validation.

[Or, if the Seller is exempt:] VAT not applicable, article 293 B of the General Tax Code.

No delivery fees are charged, as the products are provided electronically. No administration fees or processing fees are added to the displayed price.

The displayed prices are the prices in effect. The Seller does not display crossed-out reference prices. When a set of titles is offered at a global price, the calculation details are displayed line by line on the corresponding page: this is not a reduction on a previous price, but two distinct offers existing simultaneously.

The Seller reserves the right to modify its prices at any time. Products are invoiced at the price in effect at the time of order validation.

Article 5 — Order and Contract Formation

The order process proceeds as follows:

1. selection of products and addition to cart;
2. verification of cart content and total amount;
3. express request for immediate execution and waiver of the right of withdrawal, by a separate and unchecked box (Article 8);
4. entry of contact details and payment information;
5. final validation of the order, constituting acceptance of the price and these conditions.

The contract is formed upon receipt by the Seller of the Customer's payment. An acknowledgment of receipt summarizing the order is sent without delay to the email address provided by the Customer.

The Customer is responsible for the accuracy of the information they provide, particularly their email address: it is to this address that the files are made available. An incorrect address prevents delivery without the Seller's liability being incurred.

The Seller reserves the right to refuse or cancel any abnormal order, particularly in the event of an unresolved prior dispute or suspicion of payment fraud.

Article 6 — Payment

Payment is made online, at the time of order, by [credit card / other accepted means — complete according to actually activated means].

Payment operations are processed by [payment service provider name]. The Seller does not have access to any complete banking data: these are transmitted directly to the provider, over an encrypted connection.

The order is only validated after effective collection. In case of authorization refusal, the order is automatically canceled and no content is made available.

Article 7 — Content Availability

The files are made available to the Customer immediately after payment confirmation, by [download link sent by email / access to a customer area — complete according to the installed solution].

The download link is valid for [duration] and allows [number] downloads. In case of access difficulty, the Customer contacts the Seller at [email address]; a new link will be sent to them.

It is the Customer's responsibility to keep the downloaded files on their own devices. The Seller does not guarantee the perpetual availability of access links.

If, for a technical reason attributable to the Seller, the content could not be made available, the Customer would be fully refunded within fourteen days.

Article 8 — Right of Withdrawal

8.1 — Principle

In accordance with Article L221-18 of the Consumer Code, the consumer generally has a period of fourteen days from the conclusion of the contract to exercise their right of withdrawal, without having to give reasons or bear any costs.

8.2 — Exception applicable to digital content

The products sold on signet-luxury.store are digital content provided without physical support. In application of Article L221-28, 13° of the Consumer Code, the right of withdrawal cannot be exercised when the performance has begun after the Customer's express prior agreement and their express waiver of their right of withdrawal.

8.3 — Consent Collection

Before being able to validate their order, the Customer checks a separate, unchecked box, independent of the acceptance of these conditions, by which they:

• expressly request the immediate execution of the contract, i.e., the provision of the content before the expiry of the fourteen-day period;
• acknowledge expressly waiving their right of withdrawal as soon as the download begins.

This request is recorded with the order, timestamped, and confirmed to the Customer in the order confirmation email, which constitutes the durable medium provided for in Article L221-13 of the Consumer Code.

8.4 — Consequence

The Customer who has checked this box can no longer withdraw once the download or access to the content has begun.

As the products are exclusively digital content made available immediately, ordering on this site is only possible with this request for immediate execution and this waiver. Customers who do not wish to consent are invited not to place an order; they can contact the Seller at [email address] to arrange an alternative method.

8.5 — Exercise of the Right when Applicable

When the right of withdrawal applies, it is exercised by any unambiguous declaration sent to [email address] or [postal address], or using the standard form appended to these conditions.

The refund will be made no later than fourteen days following receipt of the request, using the same payment method as that used for the order, unless the Customer expressly agrees to another method.

Article 9 — Legal Guarantee of Conformity

The digital content provided benefits from the legal guarantee of conformity provided for in Articles L224-25-12 et seq. of the Consumer Code. The Seller is liable for any lack of conformity existing at the time of supply and appearing within two years thereof.

In the event of a lack of conformity, the Customer may demand that the content be brought into conformity. If this is impossible or cannot be obtained within a reasonable time, or if it causes significant inconvenience to the Customer, the Customer may obtain a price reduction or termination of the contract.

A lack of conformity includes, in particular, an unreadable, corrupt, incomplete file, or one that does not correspond to the description on the product sheet.

Disagreement of the Customer with the editorial content of the work, or the absence in the work of a subject expressly designated as not covered, does not constitute a lack of conformity.

These legal guarantees apply independently of any commercial guarantee that may be granted.

Article 10 — Intellectual Property and License of Use

All content sold — texts, layouts, illustrations, templates, and appendices — is protected by copyright and remains the exclusive property of the Seller or its assigns.

The purchase grants the Customer a personal, non-exclusive, and non-transferable license of use. The Customer may:

• download, save, and consult the files on their personal devices, without time limit;
• print one copy for their own use;
• use the templates and checklists provided in the context of their own activity.

The Customer may not:

• resell, rent, lend, share, or distribute the files, in whole or in part, for free or for a fee;
• upload them to a website, network, sharing platform, or space accessible to third parties;
• produce a translation, adaptation, or derivative work for distribution;
• remove authorship mentions or identification elements.

Any unauthorized use may constitute infringement within the meaning of Articles L335-2 et seq. of the Intellectual Property Code.

Article 11 — Liability

The published content is for informational and methodological purposes. It does not constitute legal advice, tax advice, investment advice, or personalized support services.

The Seller does not promise any results, gains, turnover, or performance. Decisions made by the Customer based on reading the works are their sole responsibility.

The thresholds, rates, caps, and regulatory obligations cited in the works are subject to change. The works refer to official sources which are authoritative; it is up to the Customer to verify the applicable law at the date of their action.

The Seller cannot be held responsible for indirect damages resulting from the use of the content, nor for the temporary unavailability of the site due to maintenance operations, a failure of its host, or a case of force majeure.

Article 12 — Personal Data

Personal data collected during the order process is processed in accordance with Regulation (EU) 2016/679 and Law No. 78-17 of January 6, 1978, as amended.

The terms of this processing — purposes, legal bases, recipients, retention periods, and modalities for exercising rights — are detailed in the privacy policy, which forms an integral part of these conditions.

Article 13 — Complaints and Consumer Mediation

Any complaint may be sent to [email address] or [postal address]. The Seller undertakes to respond within [number] business days.

In accordance with Article L612-1 of the Consumer Code, the Customer has the right to use a consumer mediator free of charge for the amicable resolution of a dispute with the Seller, after having attempted to resolve it directly with the Seller.

The competent mediator is:

• [Name of mediator or mediation association]
• [Postal address]
• [Website for submission]

The Customer can also use the European online dispute resolution platform accessible at ec.europa.eu/consumers/odr.

Article 14 — Applicable Law and Disputes

These general terms and conditions of sale are subject to French law.

In the event of a dispute, an amicable solution will be sought first, if necessary through mediation as provided in Article 13. Failing agreement, the dispute will be brought before the competent courts according to the rules of common law. In accordance with Article R631-3 of the Consumer Code, the consumer may choose to bring the action before the court of the place where they resided at the time of the conclusion of the contract or the occurrence of the harmful event.

If one of the clauses of these conditions were to be declared null and void, the other clauses would retain their full effect.

Appendix — Standard Withdrawal Form

In accordance with Article R221-1 of the Consumer Code. To be completed and returned only if you wish to withdraw from the contract, and when the right of withdrawal is applicable within the meaning of Article 8 above.

To the attention of [Company name], [postal address], [email address]:

I hereby notify you of my withdrawal from the contract for the sale of the good / for the provision of services below:

Ordered on [date] / received on [date]

Order number: ______________________

Consumer name: ______________________

Consumer address: ______________________

Consumer signature (only in case of notification of this form on paper):

Date: ______________________